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Last February, a CEO told me: "We're a little behind, but we always catch up." They didn't. They finished at 78% of plan. Same revenue as the year before. Another year stuck. Here's what happened: By February, the data was already there. But he didn't want to look at it. Because looking means admitting the plan might be broken. So he waited. Told himself Q2 would be better. Then it was June. Then September. Then December. And the year was gone. Sound familiar? You're going to want to watch...
Last year I sat in a leadership meeting where the CEO proudly announced they were "attacking on all fronts." Marketing initiative. Sales overhaul. Customer success redesign. All at once. Six months later? Revenue flat. Team exhausted. Nothing moved. Here's what nobody told him. There's only ONE constraint in your business at any given time. Not three. Not five. One. Most leadership teams spread resources across ten priorities because it feels productive. It's not. It's organizational...
This story is so unbelievable you're going to want to watch the whole thing. A few years ago I was hired by an $80 million manufacturing company. First time I flew down there, they walked me through the facility. We get to the shipping department. Giant screen. Proudly displayed at the top of the room. It showed every shipping mistake in real time. Every error. So the whole team could see who messed up. They thought it was accountability. When I sat down with the employees, some of them were...